[Koha] All items "not renewable"

[Michael Kuhn]

Hi

Using Koha 16.11.04 (via Debian package installation) on Debian 8 I
encounter the following problem.

In Koha menu "Administration > Circulation and fine rules" a single rule
for all patron categories and all item types was defined. The rule
includes:
* Renewals allowed (count): 3
* Renewal period: 19
* No renewal before: [empty]
* Automatic renewal: No
* No automatic renewal after: [empty]

However, when looking at the actual checkouts of any user, the column
"Renew" always says "Not renewable (0 of 0 renewals remaining)" for
every single item. Instead I would expect to see "Renewable (0 of 3
renewals remaining)".

Restarting Koha / Plack and clearing the webbrowser's cache doesn't
change a thing, unfortunately.

How is this possible, why are all my items "not renewable"?

Kind regards, Michael
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[Michael Kuhn]

Post by Michael Kuhn
Using Koha 16.11.04 (via Debian package installation) on Debian 8 I
encounter the following problem.
In Koha menu "Administration > Circulation and fine rules" a single rule
for all patron categories and all item types was defined. The rule
* Renewals allowed (count): 3
* Renewal period: 19
* No renewal before: [empty]
* Automatic renewal: No
* No automatic renewal after: [empty]
However, when looking at the actual checkouts of any user, the column
"Renew" always says "Not renewable (0 of 0 renewals remaining)" for
every single item. Instead I would expect to see "Renewable (0 of 3
renewals remaining)".
Restarting Koha / Plack and clearing the webbrowser's cache doesn't
change a thing, unfortunately.
How is this possible, why are all my items "not renewable"?

I found a couple of mailing list posts that had described this problem
before but they didn't give a solution.

*
http://koha.1045719.n5.nabble.com/no-item-type-and-Not-Renewable-td3061990.html

* http://koha.1045719.n5.nabble.com/Koha-Renewal-setup-td3061094.html

My "solution" at the end was to remove ALL circulation rules (even if I
had done this before to no avail...) and once again reenter the exact
same values I already had inserted before. Now it works as expected.

Best wishes: Michael

[Michael Kuhn]

Hi Jonathan

That sounds like a bug.
By chances do you have a dump of this table somewhere? I'd like to recreate
the issue.

No, I guess have no dump (except if I should load an old database from
Saturday or so, and then dump a certain table). I just made some
screenshots of the seemingly endless table as it looked like in the
staff client when it didn't work. The last of these you can see here:

* Loading Image...
* Loading Image...

Finally I deleted all rules and entered exactly the same, now it works.

What table would you actually need? As I'm working on various migrations
to Koha at the moment I would then save some stuff you'd need to have it
ready if the problem should occur again.

Best wishes: Michael

[mpw]

I'm having this same problem, i.e. "Not renewable (0 of 0 renewals
remaining)" for
every single item.

Koha version: 17.05.01.
Debian 8.8

Rather than wasting more time trying to fix this on my own I thought I'd ask
here if anybody can help.



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